Knowledge base

Your answers already exist somewhere in Confluence or Drive, but the people asking can’t find them, so they ask IT instead. Half the time the real answer is just in one person’s head. Questions the docs already cover still land as tickets, and an answer you can’t trace to a source isn’t one you can trust.

Now you connect your docs so June answers from them, only shows each person what they could already open, and tells you where the answer came from.

Sources

Connect Confluence and Google Drive shared drives as sources.

Content and access

Choose which content to include. June answers each person only from documents they can open in Confluence or Google Drive.

Document inventory

Search and filter every document, with a link to the original.

Citations

Ask June searches the knowledge base and cites the documents it used. In Slack, answers to employees cite the documents they come from. Each document’s citation history shows the answers that cited it.

Learn more in the docs for Confluence and Google Drive.

Renewal tracking

To manage a renewal, you open the contract, find the end date, try to remember the notice clause, and count backwards from there. Deadlines sneak up on you anyway, and you’re committed again before you’ve had time to review whether you still need it. Now you set each contract’s renewal status, including In review, and record why one was rejected: replace, terminate or consolidate. Every status shows who set it and when, with a note left on the contract.

• The application overview shows renewal date, renewal status, notice deadline, auto-renew and idle seat cost.
• The Contracts page shows renewal status and filters by it.
• June can update renewal status from chat.

Improvements

• AI usage Added a Limit column showing spend against each person’s cap, in dollars or credits.
• AI usage People whose seat was removed are flagged.
• AI usage Can now filter the table by seat state.
• AI usage Added an insight comparing seats held to the contract.
• Assets The Procurement tab shows each order’s status date and who it was for.
• Assets The Procurement tab shows the return reason and carrier tracking.
• Signals Show return tracking on offboarding signals.
• Slack June now asks before handing to IT when an employee says an answer didn’t help.

Fixes

• ChatGPT Enterprise Fixed spend limits not syncing, which showed every seat as uncapped.
• Firstbase Fixed some returns losing their status date, and all returns losing carrier tracking.