Ask June

Answering a basic question or doing routine IT work means hopping between tools. If it’s something you do every week, you’re redoing it by hand every week too. Simple questions eat tab time, and the recurring stuff just stays on your plate instead of running on its own.

Now Ask June is one home for all of it: ask about people, devices, software and spend in one conversation, and turn the repeat work into a runbook that keeps running after you close the tab.

Chat everywhere

A full-page chat and a docked panel share one conversation. Attach files to a message. Ask June on asset, employee and software pages, in the context of the record you are viewing.

Reports and background work

Reports in chat show charts and metric reports that are still there after a reload. Background tasks keep running and finish after you leave the page, and task history can be filtered by source and state.

Runbooks, rebuilt

Write a runbook in plain language in a new editor, and run it manually, on a schedule, or when an employee request comes in. Ask June can find a saved runbook and follow it in the conversation. Quick Starts cover common jobs, such as devices missing check-in and non-compliant devices.

Reachouts and employee requests

June messages employees and waits for their replies. When an employee asks June for help in Slack and June can’t resolve it, the conversation hands off to a request in the Requests inbox.

Improvements

• Runbooks Added a playground to test a runbook with sample trigger data.
• Runbooks Can now allow each write once, mock it or reject it in the playground.
• Runbooks Show each write’s arguments as editable fields in the playground.
• Runbooks Redesigned the overview with drafts, recent runs, run history and stats.
• Runbooks Can now pick employees, assets and other records by name when fixing step inputs.
• Runbooks Can now discard a draft that failed validation.
• Service accounts Accounts Okta or Google mark as service accounts are now classified that way.
• Okta Custom profile fields are no longer imported unless allowed.
• Okta Sensitive custom profile fields are never imported.
• Okta Hire date, leave date and location come from custom fields only when mapped.
• Okta Second email and employee type come from custom fields only when mapped.

Fixes

• Google Workspace Fixed sign-ins from Android apps being dropped.
• Rehires Fixed rehired employees whose old leave date blocked every later sync update.